If you need help, you have come to the right place. Whatever the question, chances are you’ll find the answer within these pages. Click on the headings below to browse through the ways we can help you.
If you are experiencing a problem with your Serif product, you should ensure that you have the latest patch installed as it could resolve the problem that you are experiencing.
European and South American versions
Please follow the steps below to install the latest update:
• Run your Serif product from your preferred shortcut (Start Menu, Desktop or QuickLaunch).
• Close the Startup Wizard (if it is enabled) by clicking the cross or cancel button in the corner.
• From the Help menu, select "Check for Update from Web".
• If a patch is available for your product, choose the option to download and install it.
• Once the patch has downloaded, follow the installation wizard to install the patch.
Check your version number.
If you are not sure which version of program you currently have installed on your system, click on the Help/About menu in your Serif program.